9l777's Privacy Policy and the Protection of Your Information

Section 1

9l777 operates as a safe and reliable online gaming platform for players in Bangladesh. This Privacy Policy ("Policy") describes how 9l777 collects, uses, stores, and discloses information about you when you use our website, services, and related platforms.

By creating an account on our platform, logging in, or using our services in any way, you are agreeing to the terms of this Policy. If you have any questions, please contact our customer support team.

Section 2

9l777 collects various types of information to ensure quality service for you. The details are set out below:

2.1 Information You Provide Directly

When you register on our platform or manage your account, you are required to provide the following information:

• Full name and date of birth
• Email address and mobile number
• Bangladesh mobile payment account details (bKash, Nagad, or Rocket)
• Documents required for identity verification (such as a national ID card)
• Information provided during customer support interactions

2.2 Automatically Collected Information

The following information may be collected automatically when you visit our platform:

• IP address and device identifier information
• Browser type, version, and operating system
• Your gaming activity and transaction history on the platform
• Information related to login time, date, and location
• Information collected through cookies and similar tracking technologies

2.3 Payment Information

Your mobile financial service account details are required for deposits and withdrawals. 9l777 processes transactions through bKash, Nagad, and Rocket only. Sensitive payment information is always stored in encrypted form and is shared with third parties only when required for payment processing.

Section 3

9l777 uses the information collected for the following legitimate purposes:

• Account management: To create, verify, and keep your account secure.
• Payment processing: To complete deposits and withdrawals. The minimum deposit is ৳200 and the minimum withdrawal is ৳1,000.
• Customer support: To resolve your questions and complaints.
• Fraud prevention: To detect unauthorized access and suspicious activity.
• Service improvement: To improve our platform and user experience.
• Legal obligations: To comply with applicable laws and regulations.
• Communications: To send relevant offers and updates, subject to your consent.

We never sell your information to third-party advertisers.

Section 4

9l777 may share your personal information with third parties in limited and specific circumstances:

4.1 Service Providers

Necessary information may be shared with trusted third-party partners for payment processing (bKash, Nagad, Rocket), technical operations, and similar services. These partners are bound by strict confidentiality agreements and may use the information only for the specified purposes.

4.2 Legal Requirements

If disclosure of information is required to fulfill a legitimate demand from a court, government authority, or legal process, we are obligated to disclose it in accordance with applicable law. Where possible, we will notify you in advance.

4.3 Platform Security

Necessary information may be exchanged with security partners to prevent fraud, cheating, or misuse of our services. This protects the interests of other users and the platform.

Section 5

9l777 uses cookies and similar technologies to make our platform more effective and user-friendly.

5.1 Types of Cookies

• Essential cookies: Necessary for the core functionality of the platform, such as maintaining login sessions.
• Functional cookies: Help remember your preferences and settings.
• Analytical cookies: Used to understand how our services are being used, which helps improve service quality.

5.2 Cookie Controls

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may limit some functionality of the platform.

Section 6

9l777 has adopted industry-standard security measures to protect your personal and financial information. Our security framework is as follows:

• SSL Encryption: All data transfers between your browser and our servers are secured with SSL encryption.
• Data Encryption: Sensitive information, particularly payment-related data, is stored on our servers in encrypted form.
• Access Controls: Only authorized personnel can view your information, and every access is logged.
• Security Monitoring: Our systems are under 24/7 security monitoring.
• Regular Audits: Our security measures are regularly reviewed and updated.

While we strive to maintain strong security, it is not possible to guarantee complete security on the internet. You also have a responsibility to keep your login credentials secure.

Section 7

9l777 retains your information only for as long as it is necessary or legally required. Retention periods are determined by the following criteria:

• For the duration your account remains active
• Financial transaction records: for the period required by applicable laws and regulatory requirements
• For the period necessary for fraud prevention and dispute resolution
• For the period required to fulfill legal obligations

If you request account closure, we will delete or securely destroy your information as soon as possible, subject to any legal requirements.

Section 8

9l777 believes you should have control over your own information. To that end, we provide you with the following rights:

8.1 Right of Access

You may request to view the information we hold about you at any time. Contact our customer support team and, after verification, we will provide you with the relevant information.

8.2 Right of Correction

If any of your information is incorrect or needs to be updated, please inform our customer support team. We will make the necessary corrections as soon as possible.

8.3 Right to Deletion

In certain circumstances, particularly where there is no legal obligation to retain it, you may request that your information be deleted. However, some information is required by law to be retained for a specific period.

8.4 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or messages from 9l777, please let our customer support know or use the unsubscribe link in the email.

Section 9

9l777 provides services only to individuals aged 21 and above. We do not knowingly collect information from minors. Age is verified at the time of registration.

If we become aware that a minor has created an account, we will immediately close that account and securely delete all associated information.

Section 10

9l777's platform may contain links or integrations with third-party service providers (such as payment gateways). These third parties have their own privacy policies, and we are not responsible for their methods of collecting or using information.

For payment service providers (bKash, Nagad, Rocket), they operate under their own respective privacy policies. You are advised to read the relevant service's policy before making a transaction.

Section 11

9l777 reserves the right to update or change this Privacy Policy as needed. If any significant changes are made, we will notify you in the following ways:

• Displaying a special notice on the website
• Sending a notification to your registered email
• Showing an update notice at login

Continued use of the platform after changes have been made will be considered automatic acceptance of the revised policy. You are therefore advised to review this page regularly.

Section 12

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our customer support team through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7, in Bengali and English

Our team is committed to resolving all privacy-related requests as promptly and properly as possible.